Precision Funds Management Pty Ltd (“Precision”) is committed to providing professional services and respecting the privacy of your personal information. We are bound by the Australian Privacy Principles under the Privacy Act 2001. This Privacy Policy explains how we will collect, store, verify, use and disclose the information we hold about you and the conditions under which your information may be accessed.
Changes to our privacy policy
If at any time our Privacy Policy changes, the updated details will be available on our website (https://www.precisionfm.com.au/privacy-policy). Any information we hold about you will be governed by the most current version of the privacy policy. Your continued use of our site, products and services indicates your acceptance of any changes.
What kinds of personal information does Precision collect?
Where you invest in a fund or other product of Precision, we may ask for personal identification information. The kinds of personal information that we may collect include your name, date of birth, address, telephone number, e-mail address, driver's license details, passport details, tax file number, bank account details, and details regarding your financial or investment arrangements and your financial or accounting advisors.
In some circumstances, we may also hold other kinds of personal information provided by you, for example where we are required to collect and hold particular kinds of information under Australian anti-money laundering legislation for identification and other purposes.
We will not generally collect or hold sensitive information about you, unless we are required to do so by law. Sensitive information includes information about your race, political or religious beliefs, sexual preferences, criminal convictions, membership of professional or trade associations or unions or health information.
We may also collect statistical information relating to your use of our website or other online services, including:
We will not normally be able to identify you from such statistical information.
How does Precision collect personal information?
There are a number of circumstances in which Precision will collect personal information from you. For example, Precision may collect personal information where you apply to invest in our funds or other products, as part of our administration of any investment you make in our funds or other products, where you request information from Precision regarding us or our funds or other products or where you submit information to us via our website or other online services.
Generally, we will collect personal information directly from you.
However there may be other occasions when we collect your personal information from other sources, such as from a publicly maintained record or from an information services provider, and, if authorised by you, from third parties also. You have a right to refuse authorisation for us to collect information from a third party.
Why do we need your personal information?
We collect, hold, use and disclose your personal information for purposes relating to our funds management business and operations, including for the purposes of:
- your server address;
- your top level domain name (for example .com, .gov, .au, .uk etc);
- the pages you accessed and documents downloaded;
- the website you visited immediately prior to accessing this website; and
- the type of browser you are using.
You are under no obligation to provide your personal information to us. However, without receiving certain information from you, we may not be able to provide our services to you and may not be able to process any application by you for investment in our funds or other products.
Occasionally, we may provide you with direct marketing material.This will include articles and newsletters that may be of interest to you. We may only use sensitive information about you for direct marketing once we have received your consent.
Precision maintains records of the source of the personal information used for direct marketing and you have the right to request these details. We will endeavor to meet your request within two (2) weeks.
In compliance with the Anti-Hawking legislation, we maintain a register for those individuals not wanting to receive direct marketing materials.
Who do we disclose your personal information to?
We disclose your personal information for the purpose for which we collect it. That is, generally, we will only disclose your personal information for a purpose related to the provision of funds management services or related purposes.
In line with the business practices of many financial institutions, and to meet your specific needs, we may disclose your personal information to the following organisations:
- processing your application for investment in our funds or other products and establishing your investment in our funds or products;
- administering any investment you have with us in our funds or other products, including communicating with you about your investment;
- providing access to our website and other related online services;
- responding to queries you submit to us;
- facilitating our internal business operations;
- providing you with information about our products or services that may be of interest to you;
- advising the Australian Tax Office and other governmental authorities of your tax file number;
- making deposits of distributions or withdrawals of your investment to your nominated bank account;
- accounting, billing and other internal administrative purposes;
- complying with our legal requirements under any applicable laws, including the anti-money laundering legislation; and
- complying with any other legal requirements which we are subject to.
Precision’s employees and the outsourcing companies/contractors are obliged to respect the confidentiality of any personal information held by Precision.
The Corporations Act has provided the Australian Securities and Investments Commission (ASIC) with the authority to inspect certain personal information that is kept on Precision’s files about you.
Precision takes its obligations to protect your information seriously, this includes if/when Precision operates throughout Australia and overseas, as part of its operations. Some uses and disclosures of your information may occur outside your State or Territory and/or outside of Australia. In some circumstances we may need to obtain your consent before disclosure of your information outside Australia occurs.
Security of your Personal Information:
We may hold your personal information in both hard copy and electronic forms.
We will take reasonable steps to ensure that the personal information we hold is protected against misuse, loss, unauthorised access, modification or disclosure.
Personal information is held on secure servers or in storage located in controlled, access restricted environments. Our employees are required to maintain the confidentiality of any personal information held by us.
Personal information may also, in certain circumstances, be held on behalf of Precision in hard copy or electronic forms by Precision's service providers (such as offsite document storage providers, electronic data storage providers or registry service providers). Precision enters into agreements with such service providers which impose confidentiality and privacy obligations on the service provider.
It is a legislative requirement that Precision keeps all personal information and records for a period of seven (7) years. Should you cease to be our client, we will maintain your personal information on or off site in a secure manner for seven (7) years. After this period, the information will be appropriately destroyed.
Ensuring your Personal Information is correct:
Precision takes all reasonable precautions to ensure that the personal information collected, used and disclosed is accurate, complete and up to date. To ensure that we can maintain this level of accuracy and completeness it is recommended that, as soon as possible, you:
- superannuation fund trustees, insurance providers, fund managers and other product providers in order to manage or administer your product or service,
- compliance consultants,
- temporary staff to handle workloads during peak periods,
- mailing houses,
- your professional advisers, including your solicitor or accountant as authorised by you,
- information technology service providers,
- Government and regulatory authorities, as required or authorised by law,
- related companies of Precision (such as subsidiaries or holding companies of Precision including Chieftain Securities Pty Ltd (AFSL 492850);
- another authorised representative of Precision, if necessary,
- a potential purchaser/organisation involved in the proposed sale of Precision’s business for the purpose of due diligence, corporate re-organisation and transfer of all or part of the assets of the business. Disclosure will be made in confidence, and it will be a condition of that disclosure that no personal information will be used or disclosed by them,
- a new owner of the business that will require the transfer of your personal information.
Receiving Unsolicited Information:
Precision does not usually collect unsolicited personal information. Where we received unsolicited personal information, it will be determined whether it would have been permissible to collect this information if it had been solicited.If Precision determines that collection would not have been permissible, to the extent permitted by law, the personal information will be appropriately destroyed or de-identified as soon as practicable.
Accessing your own Personal Information:
Precision takes steps reasonable in the circumstances to ensure that the personal information it collects, holds, uses and discloses about an individual is accurate, complete, up-to-date, relevant and not misleading.
Under the Privacy Act, you have the right to access your personal information, subject to certain exceptions allowed by law.
If at any time you would like to request access to or correction of the personal information we hold about you,or you would like more information on our approach to privacy, please let us know.
To obtain access to or correction of your personal information, we may request that you provide us with proof of your identity. This is necessary to ensure that personal information is provided only to the correct individuals and that the privacy of others is protected.
Upon receiving a request for access to or correction of personal information we will review the request, make a decision regarding the request and notify you of that decision.
We will take all reasonable steps to notify you of our decision and (if applicable) provide the relevant access or make the relevant correction within 30 days from the date of your request. In less complex cases, we will attempt to notify you of our decision and (if applicable) provide the relevant access or make the relevant correction within 14 days from the date of your request.
In some circumstances, a fee may be charged for the cost of providing you with access to your personal information (for example where providing access requires a detailed retrieval of your personal information).Such a fee will not exceed the cost to Precision of providing access.
Using Government Identifiers
In certain circumstances, Precision is required to collect Government identifiers such as your tax file number (TFN), Medicare number or pension card number. Precision does not use or disclose this information other than when required or authorised by law or unless you have voluntarily consented to disclose this information to any third party.
Precisions Website
Precision’s website may provide links to third-party websites. If you disclose personal information to these third-party sites, the use of your information by these third-parties is not within Precisions control and Precision cannot accept responsibility for the conduct of these organisations. Other websites are not subject to Precisions privacy standards. You will need to contact or review those websites directly to ascertain their privacy policies.
You may register on Precisions website to receive newsletters and other information, and by doing so, your name and email address will be collected and stored on Precision’s database. We will take care to ensure that the personal information you provide on our website is protected by having electronic security systems in place, including the use of firewalls and data encryption.
If you do not wish to receive any further information from Precision, or you wish to update your registration details, please email your request directly to us. We will endeavour to meet your request within five (5) business days.
Our website utilises cookies to provide you with a better user experience. Cookies also allow Precision to identify your browser while you are using the site – the cookies do not identify you personally. If you do not wish to receive cookies, you can instruct your web browser to refuse these cookies.
Spam Policy
Spam is a generic term used to describe electronic ‘junk mail’ – unwanted messages sent to a person’s email account or mobile phone. In Australia, spam is defined as “unsolicited commercial electronic messages”.
Electronic messaging covers emails, instant messaging (IM), SMS and other mobile phone messaging, but it does not cover normal voice-to-voice communications by telephone.
Precision complies with the provisions of the Spam Act 2003 when sending commercial electronic messages. In addition, Precision is also bound by its own internal Anti-Hawking Policy.
The Spam Act 2003 specifies that the person’s consent has been withdrawn within five (5) working days from the date that an ‘unsubscribe’ request was sent (in the case of electronic unsubscribe messages) or delivered (in the case of unsubscribe messages sent by post or other means).
Precision follows the following steps when using electronic messaging:
- Inform us of any errors in your personal information, and
- Update us with any changes to your personal information.
Commercial Communications with a Forwarding Facility (Viral Messages)
Precision ensures that Commercial Communications that include a Forwarding Facility comply with the law by containing a clear recommendation. This recommendation is that the Recipient should only forward the Commercial Communication to persons with whom they have a relationship, and where that relationship means that the person could be said to have consented to receive Commercial Communications.
Related Laws and Regulations
There may be times when other legislation or obligations override the obligation in the Privacy Act 1988 and the Privacy Amendment (Enhancing Privacy Protection) Act 2012. These include, but are not limited to:
- The Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (AML/CTF Act), where Precision is required to report to suspicious matters and large money transactions AUSTRAC.
- Regulatory Guide 78 Breach reporting by AFS licensees, where Licensees are required to report any breach or potential breach to ASIC
- Mandatory reporting requirements during a Disaster Recovery event or in the event of a Cyber breach as detailed in the Corporations Act 2001
- Requirement with regards to ATO requests
Unsubscribe – Precision ensures that a functional unsubscribe facility is included in all its commercial electronic messages and deals with unsubscribe requests promptly.
Privacy Complaints Process
Clients may contact Precision if they wish to complain about any breach or potential breach of their privacy rights. Your complaint will be responded to within seven (7) days. Precision will investigate the issue and determine steps to undertake to resolve your complaint.
Precision will contact you if any additional information is required from you and will notify you in writing of the determination.
Precision Funds Management Pty ltd
1202 Hay Street
West Perth WA 6005
Email:info@precisionfm.com.au
If you are not satisfied with the outcome of your complaint, you are entitled to contact the Office of the Australian Information Commissioner.